Frequently Asked Questions
Everything you need to know about your IZOD shopping experience.
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3 to 7 business days within the continental U.S. Once your order ships, you will receive a confirmation email with tracking information.
How do I return an item that doesn't fit?
We offer a 30-day return policy for unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return shipping label.
How can I ensure I am choosing the right size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You have a 30-minute window after placement to cancel your order via your account dashboard or by contacting support.
Are IZOD products covered by a quality guarantee?
Yes, we pride ourselves on quality craftsmanship. If you receive a defective or damaged item, please contact our customer service team within 48 hours of delivery for a replacement.